Need to move website to Wix

  • Unknown's avatar
    adelantenergyllc · Member ·

    I need to move this domain to wix website

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi, do you mean adelantenergyservices.com ? This domain is in redemption right now because it expired almost a month ago:
    https://wordpress.com/support/domains/domain-expiration/

    The registrar charges an $80 redemption fee in addition to the regular renewal fee. I’ve just sent an invoice. Can you pay that ASAP, then respond here to let us know that’s done? Once you fully own the domain again, you can use it with whatever service you like.

    If you don’t want to pay the extra $80 fee, you can allow the domain expiration process to continue, but please know that’s a risky process: sometimes people will buy a domain then try to resell it with a huge markup (in the thousands). Or, as has happened with some domains I used to own, they buy it and use it themselves. If you’re okay taking that risk, let us know and we can remove the invoice if that’s your preference.

    Either way, domain redemption is time sensitive, so let us know as soon as possible what you’d like to do.

  • Unknown's avatar
    adelantenergyllc · Member ·

    Thanks for the reply. Is there a way to speed up the domain expiration? Also, if I were to pay for the domain would I have to transfer my site to Wix in order for it to be functional on their platform? I understand that could take up to 7 days is that correct?

  • Unknown's avatar
    helper-heroponriki · Member ·

    We have no control over the domain redemption process, so there’s nothing we can do.

    The quickest way to get your domain back would be to pay the redemption fee. Once the domain has been recovered, you can change the domain nameservers to Wix immediately, then transfer the registration to the domain registrar of your choice after 60 days.

    You can keep your domain registered here and use it anywhere you want if you’d rather not transfer the domain out as well. Here’s how you would continue to manage your domain here if you move your site elsewhere:

    https://wordpress.com/support/move-domain/change-name-servers/#changing-name-servers-to-point-away-from-wordpress-com

    Let us know if you’d like to proceed with recovering your domain and we’ll send that invoice for the registration and redemption fee to you right away.

    Let us know if you have any questions.

  • Unknown's avatar
    adelantenergyllc · Member ·

    Ok thanks for the clarification. Please send me the invoice to reclaim the domain. Thanks

  • staff-totoro · Staff ·

    Hi there,

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of adelantenergyservices.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain.

    IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • Unknown's avatar
    adelantenergyllc · Member ·

    I have paid the invoice. Please proceed with recovering my domain and please send confirmation once confirmed as well as instructions to redirect it to Wix. Thank you!

  • staff-totoro · Staff ·

    Thanks for confirming.

    The domain is activated and is available within your account again. You can set WIX domain name server (NS) addresses on this settings page: https://wordpress.com/domains/manage/adelantenergyservices.com/name-servers/adelantenergyservices.com

    Sorry to see you go, but I wish you the best of luck!

  • The topic ‘Need to move website to Wix’ is closed to new replies.