need to pay bill

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  pccsarah · Member · Nov 4, 2018 at 5:35 pm

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  i changed my payment card when my last card expired and it looks like it is in the system. However my website is now deactivated and when i log in, i cannot find out where to reactivate it or make a payment. This is my business and I am not sure what to do next. please help!

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Nov 4, 2018 at 5:39 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  I just want to add though, http://portlandcheesecourse.wordpress.com/ is currently loading fine for me.

  Hope this gets resolved soon. :)

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  pccsarah · Member · Nov 4, 2018 at 5:45 pm

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  thank you. I need portlandcheesecourse.com to load without the .wordpress.com. i am paying for the domain…or i was. thank you for routing my message!

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  torres126 · Member · Nov 4, 2018 at 5:45 pm

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  Ah, that makes sense. Not to worry, the WordPress.com team should be able to help you out soon. :)

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  staff-zinnia · Staff · Nov 4, 2018 at 10:53 pm

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  Howdy –

  I’ve sent a note to our domain partner asking for help with getting this domain restored. At the moment it is not in redemption. As soon as we hear back someone will post an update for you here.

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  staff-mckluskey · Staff · Nov 6, 2018 at 4:01 pm

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  Hey there,

  I have contacted you via email regarding your domain.

  You can reply to it to get ahold of me.

  Cheers!