Need to pay for 2022

  • Unknown's avatar

    I just need to pay for my website that was due in March 2022. I updated my credit card. Is there a re-instatement fee? I cannot find a way to pay

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    From what I can see you last renewed birminghamintegrativehealth.com on Feb 21, 2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that birminghamintegrativehealth.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of birminghamintegrativehealth.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain.

    IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • Unknown's avatar

    Hello!

    I wanted to let you know that I see that you have made the payment for the late renewal fee on your domain name. We contacted our registrar, and were able to restore the domain to your account. You should find the domain inside of your account now.

    If you have any questions, please let us know!

    Regards,
    ~Chris

  • Unknown's avatar

    Chris,
    The prior coding for the website was deleted. It reverted back to a 2011 version. Is there a way to restore the 2020 version that was on there before 5/2/22?
    Melanie

  • Hi there,

    What type of coding was it? I am checking and it doesn’t appear that you had a Plan subscription until you purchased the Pro Plan back on 5/2. So, it was CSS code that was lost, correct? Let us know and we can look further into this for you.

    Thanks!

  • The topic ‘Need to pay for 2022’ is closed to new replies.