Need to point my domain name to the correct address.

  • Unknown's avatar

    I purchased (email visible only to moderators and staff) but… I meant to purchase worldwombjourney.com can you help me correct this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    I see two similar WordPress.com sites connected to your account:

    worldwombjourney.wordpress.com (which has the free Premium trial on it)

    and

    worldwombjourneydotcom.wordpress.com (which has the actual $99 upgrade AND a premium theme, Healthy Living)

    If you would like those upgrades connected to worldwombjourney.wordpress.com, I can delete them from worldwombjourneydotcom.wordpress.com and credit your account so you can add them to worldwombjourney.wordpress.com.

    After that point, you are welcome to delete the extraneous WordPress.com site, but I’ll need to remove the upgrades first.

    Does this sound acceptable to you? Let me know and I’ll begin the process for you.

    Looking forward to hearing from you. Thanks very much.

  • Unknown's avatar

    Hi,
    Thank you for your reply.
    I have a few questions.
    1. What did I do wrong so I don’t repeat it in the future. I some how ended up with worldwombjourneydotcom instead of worldwombjourney.com ….. how did this happen.

    2. What I would love is for you to help me transfer everything to worldwombjourney.com

    Looking forward to hearing from you.
    Peace & Light,
    SRK

  • Unknown's avatar

    Also… wondering what I need to do to keep the website as it is. When you delete the worldwombjourmeydotcom site… how do I add them to worldwombjourrney.wordpress.com and is my worldwombjourney.wordpress.com going to look like worldwombjourney.com?

  • Unknown's avatar

    Hey again!

    1. What did I do wrong so I don’t repeat it in the future. I some how ended up with worldwombjourneydotcom instead of worldwombjourney.com ….. how did this happen.

    I suspect you intended to create custom domain called worldwombjourney.com, but entered it into the area to register a WordPress.com site instead. This “translated” your .com into “dotcom” and appended it onto the site name you entered.

    When you do want to add a custom domain, you need to do so by going to your site’s Dashboard:
    http://worldwombjourney.wordpress.com/wp-admin

    Then you can click Store → My Domains. That click the button to add a new domain name. That should do the trick!

    2. What I would love is for you to help me transfer everything to worldwombjourney.com

    I’ve removed the Premium upgrade from worldwombjourneydotcom.wordpress.com and transferred it to worldwombjourney.wordpress.com.

    I’ve also unsubscribed you from the premium theme, Healthy Living. In this case, I’ve credited your account, and you’ll have to re-add the theme to the correct site here:
    https://worldwombjourney.wordpress.com/wp-admin/themes.php?theme=healthy-living

    Also… wondering what I need to do to keep the website as it is. When you delete the worldwombjourmeydotcom site… how do I add them to worldwombjourrney.wordpress.com and is my worldwombjourney.wordpress.com going to look like worldwombjourney.com?

    First, it seems as if you may have already deleted worldwombjourmeydotcom.

    Also, it sounds like maybe there’s a little confusion over the difference between your WordPress.com site and it’s custom domain name. Perhaps this will clear it up?:
    http://catswithmustaches.org/

    Please let us know if you have any other questions. Thanks much!

  • Unknown's avatar

    Thank you so much Robyn for your help!!!

    One more clarification will I need to purchase something different for the address to be worldwombjourney.com or is it worldwombjourney.com as it is?

    Peace & Light,
    Siri Rishi

  • Unknown's avatar

    It’s my pleasure, Siri!

    One more clarification will I need to purchase something different for the address to be worldwombjourney.com or is it worldwombjourney.com as it is?

    You will need to register that domain, but you shouldn’t have to purchase anything else. The custom domain name is included in your Premium upgrade.

    To register your domain, go to Store → My Domains in your site’s Dashboard, or simply click below:

    https://worldwombjourney.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    From here, you can select the button to Register a New Domain Name, and follow the process from there. As long as nobody else owns that domain name, it’s all yours :)

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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