Need to purchase a WordPress support plan

  • Unknown's avatar
    attorneyhaley · Member ·

    Purchase upgraded WordPress support

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Sure! We can assist you with making a Plan purchase. You should be able to go to Upgrades > Plans from your dashboard and choose the Plan that works best for you. Have you run into any issues when trying to purchase a plan?

    Since this is a public forum, I have redacted your phone number. But, please let us know if you have any questions in this thread, and we’d be happy to further assist. Thank you!

  • Unknown's avatar
    attorneyhaley · Member ·

    for the ecommerce plan what is the standard commission and what tyoe of support is available to help with initial site launch?

  • deancroyal · Staff ·

    @attorneyhaley – The ecommerce plan uses Woo and WooPayments. The fees are detailed here. Here are the details of the ecommerce plan, as well as the email and live chat support we provide starting as soon as you purchase the plan and continuing as long as you own the plan. Let us know if these do not answer your immediate questions.

    Can you share with us what your specific needs might be prior to launch? Just as an example, are you hoping to get some design help? If so, how much are you anticipating needing? Understanding your needs pre- and post-launch can help us get you the detailed answers you might be needing up front. :)

  • Unknown's avatar
    attorneyhaley · Member ·

    i want to have the e-commerce plan and the site built in with the 4 day turnaround using my graphics. Can you help me with that?

    Network Solutions has my domain and SSL and it points to WordPress. I already have woo commerce. I need support initially getting the site up. Please help.

    How much is support?

    [redacted]. Can someone contact me?

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thank you for providing additional information! It appears that our Built By WordPress.com design service could be a perfect fit for your needs.

    Our experienced team of designers specializes in creating one-of-a-kind, responsive, and SEO-optimized websites that align with your brand. We take care of the technical aspects, ensuring that your site performs seamlessly on all devices. Prioritizing affordability, we offer premium design services that deliver exceptional value for your investment. The process is smooth, starting from the initial consultation to the launch of your visually striking and highly functional website.

    To explore how Built By WordPress.com can transform your online presence and leave a lasting impression, visit our website at https://wordpress.com/website-design-service/.

    Feel free to browse and reach out if you have any questions. Alternatively, you can initiate the process and connect with the support team dedicated to handling your site design directly from that page.

  • Unknown's avatar
    attorneyhaley · Member ·

    ok ty.

    i currently have a free WP site with multiple domains. Can I do the 4 day program to get my site up before year end and functional store?

  • Unknown's avatar
    faqchickens · Member ·

    First of all, I write this email from my FAQChickens.com account in WordPress.com, because the issue regards is with my TNCountryHomes.com account.

    I bought 3 business fully paid year subscriptions for Hosting and domains.

    Because of all the issues, i decided to cancel the 2 year subscriptions from my WordPress.com account attached to TNCountryHomes.com

    I had asked (after 5 days of using it but within the 14 days) for reimbursement of the 2 hosting packages attached to that account. You refunded 1, but the other is still active. The problem is this: You do not allow me anymore to send emails or chat from that account (TNCountryHomes.com) You haven’t answered ANY of my 9 emails send to several email accounts. You do not speak to me on ANY way about the $165,65 cents and if I am going to be refunded…. In the meanwhile, I cant access the Chat or send emails from that account while there is still money open….

    What is going on??? Why do i not hear anything??? What have i done wrong to you???? Why are you holding my money???? How SAD(!!!!) that I have to respond through a public platform!!!
    This horrific, not needed and it says something about your customer service!!!

    Please send me an email back, and a confirmation that the rest of the money is refunded….

    Kind regards,

    Chuck!

  • fstat · Staff ·

    Hi @attorneyhaley,

    It should be possible to get your site up and running before the end of the year. To get started, I recommend getting in touch with our design team directly. They will be able to provide you with more detailed information and guide you through the process. You can reach out to them at https://wordpress.com/website-design-service/

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