Need to reactive our domain address We did not pay for the past 1 yaer to date and want to renew it
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Good day cannot seem to get live support regarding the above query
The blog I need help with is: (visible only to logged in users)
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I see that you have tagged this thread in the sidebar with modlook for a Staff follow up. However, I do not see the URL of the domain.
When a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.
If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.
Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
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Hi @durbanfurniture9, the domain you used to have is available again. You can pick it up here:
If you want to use it with a site hosted here, you’ll want to be sure to pick a plan as well: all paid plans include a domain. Let us know if you need more help!
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Hello
When I go onto word press web site how do I get live support one on one when I am on the desk top
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@durbanfurniture9 if you have a plan that offers direct support, you can find it at http://wordpress.com/help/contact .
You can see the plans here: https://wordpress.com/plans
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