need to recover my account and original person does not know how

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  dmyersa744e457b4 · Member · Mar 27, 2021 at 8:29 pm

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  Debi Myers
  1:26 PM (0 minutes ago)
  to WordPress.com

  My Site is built with WordPress-
  to be exact I have paid two developers and own two sites
  I need to recover one- icrefinance.com
  The person outsourced everything and has NO IDEA- how to recover my site-
  Any thoughts on where I need to post an SOS?

  Best regards,

  Debi Myers
  THE Private Online Marketplace For Commercial Real Estate ICRE
  4340 Von Karman #380 Newport Beach, CA 92660 949.636.4501.
  ICRE Law Attorney Owned Brokerage DRE #01852719

  On Sat, Mar 27, 2021 at 1:07 PM WordPress.com Forums wrote:
  themagicrobot wrote:

  The URL in the header of this post is hosted at Godaddy, not here at WordPress.com. If your site is using the wordpress software then the correct support forum is
  https://wordpress.org/support/forums/
  https://wordpress.com/support/com-vs-org/
  But it would be easier to reach out to whoever you paid to build your site.

  Post Link: https://wordpress.com/forums/topic/https-icre-com-wp-admin-users-php/#post-3655054

  ———–

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  staff-totoro · Staff · Mar 28, 2021 at 7:18 pm

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  Hi there,

  At @themagicrobot mentions in https://wordpress.com/forums/topic/https-icre-com-wp-admin-users-php/ your site icrefinance.com appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/icrefinance.com+dns

  To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!