need to redeem my domain.

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  profdrake · Member · Jun 16, 2020 at 2:48 pm

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  Help. I am not sure what happened. i need to redeem the domain umsldigital.com. thank you. Dr. Perry Drake.

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  staff-zinnia · Staff · Jun 16, 2020 at 3:27 pm

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  Hi –

  Yes, we can help. The domain is still redeemable until July 12th. We need you to write to us from the umsldigital account though. That’s the account that owns the domain.

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  profperrydrake · Member · Jun 16, 2020 at 3:55 pm

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  do you mean using a umsldigital email address? ty

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  staff-blorbo · Staff · Jun 16, 2020 at 3:59 pm

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  No, just reply here from the WordPress.com account which owns the domain, which is neither of the two accounts written from here so far.

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  profperrydrake · Member · Jun 16, 2020 at 4:08 pm

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  it was being run by my old graduate assistant and we do not have the login. i am not sure what to do. i am sorry.

  Dr. Drake

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  staff-blorbo · Staff · Jun 16, 2020 at 4:18 pm

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  Only the owner of the domain can recover it.

  We have some options for you at https://wordpress.com/support/account-recovery/