Need to Renew a Cancelled Domain

  • Unknown's avatar
    chandrae3 · Member ·

    I purchased annual hosting with a free domain on 11/16, received news at work that I didn’t need the domain and subsequently cancelled the hosting and the domain. After further clarification, I actually do need the domain only. Is there a way to purchase it for the $18 charge?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Are you speaking of reimaginingdoula.com?

    Do you want to use the domain here or somewhere else?

    If you want to use it on a WordPress.com site, a paid plan is required. So in that case, please buy a new paid plan at Upgrades ->Plans and let us know here once you’ve done that, and we can restore the domain.

    If you want to use it somewhere else, the simplest option is just to wait. In this case the registry will release the domain again in a few more days, and you should be able to register it as a new domain, directly with the provider where you want to use it by early next week.

    We can also still restore it for you, but you won’t be able to transfer it away from us until you’ve owned it for at least 60 days. If you prefer this option, we can send you a link to pay for the domain again, but the domain is so close to being released again at this point, that I almost want to say this last option isn’t really worth it :)

    Let us know which option you prefer.

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