Need to renew but can’t recall my login/password

  • Unknown's avatar
    darren941c76a112 · Member ·

    Hi- I need to renew my account but for recall my login or password. It’s urgent as the domain, (email visible only to moderators and staff) is also hosting all my relevant email so now I’m really stuck.
    I believe the account may be under (email visible only to moderators and staff)

    Hoping you can assist- thanks

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    storygenie5 · Member ·

    Hi!

    My name is Storygenie5 and it is my pleasure to try to assist you as best as I can.

    First off, are you using wordpress.com or wordpress.org?

  • deancroyal · Staff ·

    Hi there – First we’ll need you to login by resetting your password. Use this form along with your email address to get a new password and log into your WordPress.com account:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    Once you are logged in, please comment here to let us know you were successful.

    In that comment as the owner on this thread, we’ll also need your confirmation for the fees to restore your domain and renew it for another year.

    $80 restore domain fee
    $18 domain registration fee

    If you agree to these fees, we’ll get the restore process started by sending you a payment request. Once the payment is complete we’ll then work to restore the domain to your site as quickly as we can. We’ll wait for your reply.

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