Need to renew domain

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  fearless9f223b0e7e · Member · Dec 4, 2025 at 4:59 pm

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  We no longer have access to the account that is attached to our domain renewal card and our domain lapsed. I need help reinstating the domain.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-augustuswp · Staff · Dec 5, 2025 at 6:50 am

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  Hello there,
  We usually attempt payments a couple times, so if the card connected with the domain is still working, please make sure that you have enough in your account to cover for the cost and it will renew.
  
  Meanwhile, we also can proceed with recovering your account so that you can control the domain and change the payment options, if necessary. You can follow this guide: https://wordpress.com/support/account-recovery/