Need to renew domain

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  wcdemocraticparty · Member · Aug 16, 2016 at 6:26 pm

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  I got an e-mail saying that wichitacountydemocrats.org has expired and I want to renew. Please tell me where to make payment.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 16, 2016 at 6:27 pm

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  Please read:
  Domain Expiration – Redemption Period
  https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Aug 17, 2016 at 5:17 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the upgrade.