need to renew expired domain

  • Unknown's avatar
    daynamorrison2014 · Member ·

    I am trying to pay for our expired domain oregonlgbtqhealth.org and I don’t know how to give you money. I believe our domain expired at the end of September and we have been emailing since the beginning of the month to regain access because the email address associated with the account was deleted. We have finally got our gmail accounts associated with oregonlgbtqhealth, but when I went on to pay to reinstate the domain, I can’t find out how to do this. Please let me know where to input my credit card information to reinstate as we are a Coalition supporting LGBTQ health and need to be able to continue our work. Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    alexjgustafson · Member ·

    Hi there,

    To ensure your privacy I’ve responded to your request via the email associated with your account. Please respond there and I can help you through this. :)

    Best,

    -Alex G.

  • Unknown's avatar
    daynamorrison2014 · Member ·

    Alex,

    Thank you for following up, please tell me what I need to do as it took weeks to get our emails changed to even see the account and now I just want to reinstate the domain…Our dream host account is up to date if that is relevant.

    Dayna

  • Unknown's avatar
    shawnajroberts · Member ·

    Hi Dayna!

    Alex sent you an email privately to handle this. You’ll need to respond to him there. This email was sent to the address listed here:

    https://wordpress.com/settings/account/

    And will come from help@wordpress.com. If you don’t see it, please search your inbox for “wordpress”.

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