Need to restore accidentally deleted domain

  • Unknown's avatar
    commsacdcenter · Member ·

    I accidentally deleted my domain acdcenter.org from my WordPress.com account. I registered it through WordPress.com and need it restored so I can change the nameservers to point to my new hosting provider. Can someone help me get it back in my account?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sajjadisbrilliant · Member ·

    Hey, I’m here to help with this.

    We’ve restored your domain acdcenter.org to your account.

    To add custom DNS records for your new hosting provider, you’ll need to disable the default WordPress.com name servers and add your new DNS records.

    Here’s a step-by-step guide to help you through that process:
    https://wordpress.com/support/domains/custom-dns/add-a-new-dns-record/

    Please give it a try and let us know if you need any help with the setup — we’re here if you need anything else.

  • Unknown's avatar
    commsacdcenter · Member ·

    I have updated my nameservers but still my primary address is not well configured/ i have no option to set acdcenter.org as my primary address..

    My domain ain’t expired yet

  • Unknown's avatar
    sajjadisbrilliant · Member ·

    Hey, thanks for the update!

    I checked, and your domain acdcenter.org is active again, and your website is loading correctly from my end:
    http://acdcenter.org/

    Just to clarify — it looks like you may be seeing this free WordPress.com site:
    https://acdcenterdotorg.wordpress.com/
    That’s a completely separate site created under a free plan and not connected to your custom domain. You might have landed there while trying to set acdcenter.org as the primary address.

    Since your domain is now pointing outside of WordPress.com and is already resolving correctly, there’s no need to set it as the primary URL within your WordPress.com settings — everything is already working as expected.

    You’ve done the right steps by updating the nameservers and A records. It may still take a little more time for those changes to finish propagating across all networks, but no further action is needed on your end.

    Let me know if you need more explanation.

  • Unknown's avatar
    commsacdcenter · Member ·

    I want to delete my wordpress account so that i operate on my custom server…

    Will it affect my files?

  • Unknown's avatar
    sajjadisbrilliant · Member ·

    Hey, I’m here to help with this.

    Since your domain acdcenter.org is registered with WordPress.com, you’ll need to transfer it to another domain provider before closing your account. Here’s a step-by-step guide to help with that process:
    https://wordpress.com/support/domains/transfer-domain-registration/

    Once the domain transfer is complete (this usually takes five to seven days), and everything is set up with your new provider, you’ll be able to close your WordPress.com account.
    Here’s the full guide for that step:
    https://wordpress.com/support/close-account/#close-your-account

    Just to clarify — deleting your WordPress.com account won’t affect your external server or website files, since they are hosted separately from our platform.

    Let me know if any step is unclear. I’m happy to guide you through any step.

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