Need to restore the .org URL

• 

  clacconsortium76132655 · Member · Sep 24, 2021 at 1:31 pm

  • Copy link
  • Add topic to favorites

  We are using the clacconsortium.org, but it seems that it has switched to clacconsortium.wordpress.com. We need to restore the .org URL. Thanks.

  Site: clacconsortium.org.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  carolframen · Member · Sep 24, 2021 at 1:56 pm

  • Copy link

  Hi there! How are you doing?

  I can see the domain is registered with GoDaddy and mapped to WordPress.com. If the free subdomain is the address showing it could mean that either the domain mapping was removed or the free domain has been set to be the primary domain.

  https://wordpress.com/support/domains/register-domain/#setting-the-primary-domain

  I’ve tagged the post so a staff member can check it out, in case you need help with the subscription.

  Hope this helps!

• 

  deancroyal · Staff · Sep 24, 2021 at 5:20 pm

  • Copy link

  Hi there – We’re able to discuss and help manage the upgrades with the owner of the upgrades. Is is possible to log in as the upgrade owner and comment on this thread so that we can help get this back on track?