Need to speak or chat with a real person

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  nwcmgmt · Member · Jun 15, 2018 at 2:20 am

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  http://b8f.645.myftpupload.com/

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  nwcmgmt · Member · Jun 15, 2018 at 2:21 am

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  Can not get logged into established account and may have created a second account in error. Need to speak with a support person.

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  kokkieh · Staff · Jun 15, 2018 at 10:49 am

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  Hi there,

  You are not using WordPress.com, but working on a site using the open source WordPress.org software. There is no FTP access on WordPress.com, and we cannot help with this in the WordPress.com forums.

  To access your site via FTP you need to contact your hosting provider, as they control that.

  For general support with the WordPress software you’re using, please post here:

  https://wordpress.org/support/