need to speak to someone about my wordpress account

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  muslimconvention · Member · Jul 28, 2016 at 12:18 am

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  find a way to chat with a live support person

  The blog I need help with is: (visible only to logged in users)

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  leifq · Member · Jul 28, 2016 at 12:34 am

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  Hi there,

  Email and Live Chat support are available to Premium and Business Plan subscribers.
  https://wordpress.com/pricing/

  If you happen to fall into one of those categories, then be sure to log into your account and contact as needed.
  https://en.support.wordpress.com/contact/

  Otherwise, feel free to post your specific questions here, and fellow WordPressers along with Staff members will do the best to provide you with a little help.

  Thanks!

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  muslimconvention · Member · Jul 28, 2016 at 12:40 am

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  Hello… I need to regain access to my premium account… for some reason Im only seeing that me account is free – after having paid for and used the premium account before. I used the same login.

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  leifq · Member · Jul 28, 2016 at 1:02 am

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  I see. Sorry to hear about that.

  Did you use the same email address for your Premium account, that is also linked to this account?
  http://muslimconvention.wordpress.com/

  WordPress.com accounts are linked to specific email addresses.

  I will also tag your question with ‘modlook’ so that a Staff member can look into this.

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  georgemavrakis · Member · Jul 28, 2016 at 1:36 am

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  Hi there,

  I have recently set up a wordpress account under the domain name http://mavrakis.com.au/ and I want to increase its visibility on Google and also for the site to show up when not the extact website domain name is used. I am unable to verify the domain name with Google with a ‘meta-tag’as this fails every time.

  Thanks

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  leifq · Member · Jul 28, 2016 at 1:45 am

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  Hello @georgemavrakis,

  Would love to help, but would you mind creating a new Topic for your question, please?

  Thanks!

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  staff-doublebassd · Staff · Jul 28, 2016 at 6:43 am

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  Hey there,

  Hello… I need to regain access to my premium account… for some reason Im only seeing that me account is free – after having paid for and used the premium account before. I used the same login.

  If you have premium under your account, it is under a different account than the one you are contacting us from. There is no history of any purchase under @muslimconvention.

  Do you remember creating a different account?