need to speak with someone

  • Unknown's avatar

    The founder of our blog has died.

    I would like to take over financial responsibility so that the blog can continue.

    How can I go about this?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    To do this, ownership of the upgrades connected the site, and optionally ownership of the site itself, must be transferred to your account. However, only the account that currently owns the site and upgrades can do this – I literally cannot move the domain from their account to yours, only their account has that ability.

    We have a process in place where the next of kin/authorised representative of a deceased user can request control over their account, sites and upgrades. If you know who that person is, please ask them to follow the process outlined here:

    Deceased Site Owner

    Once they’ve gained control over the account, and they’re willing to transfer the site and upgrades to you, we can then help them with that process.

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