Need to submit payment for domain renewal

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  crosengren1 · Member · Sep 29, 2014 at 5:13 pm

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  Our domain name is about to expire in October. I would like to pay for the domain but can not find anywhere on the site to submit payment. Nothing is appearing on the “my upgrades” page and all of the tips say to access this page but nothing comes up when I click on this page. Please help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 29, 2014 at 5:28 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and navigate to > Store >My Upgrades to renew.

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  crosengren1 · Member · Sep 29, 2014 at 5:37 pm

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  The admin that originally set up the page no longer works with us and we don’t have access to her email to try and reset her password. Is there anyway around this?