need to transfer the file

  • Unknown's avatar
    fcglassalum · Member ·

    Hi I actually want to transfer this site to another wordpress. But i am unable to take backup without renewing this wordpress account which i would like to not do.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    Without having a Business plan in place, you wouldn’t be able to access those features – including backups. Additionally, your site would be downgraded to the state it was before upgrading, so you may see some loss in your site content as well.

    I would recommend renewing your Business plan for another month so you can properly take a backup and transfer your site completely before canceling.

    I hope that clarifies things!

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