Need to unlink website from Jetpack

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  zerquix18 · Member · Nov 20, 2017 at 6:36 pm

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  The domain socialpenguin.net (which I had linked to my jetpack) expired. I can’t unlink it following the WordPress tutorials or anything, but since the domain expired and some registrar bought it, I keep getting emails every 30 minutes about the site being up or down.

  I can’t block Jetpack emails because I have Jetpack on other websites and I need to know if they are down. Can anyone help me out?

  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 20, 2017 at 9:10 pm

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  What happens when you use these instructions https://en.support.wordpress.com/disconnect-jetpack-sites/?

  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  If you don’t succeed type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  kokkieh · Staff · Nov 21, 2017 at 8:11 am

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  Hi there,

  I’ve disabled Jetpack Monitor for that site and disconnected it from your account, so you shouldn’t receive any more emails on this.

  Please let me know if I can help with anything else.

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  kenhliu · Member · Nov 22, 2017 at 3:13 pm

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  Hi,

  I’ve got a similar issue – a few sites I connected expired or were passed to their owners and it shows up in my sites on the wordpress.com dashboard and the wordpress app.

  It triggers my OCD a bit :)

  The sites are

  groovefit.uk
  groovefitlondon.com
  shop.kenwen.co.uk
  plkmedia.co.uk
  pgulina.com
  ritafitness.com
  russianpilates.club

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  kokkieh · Staff · Nov 23, 2017 at 5:22 am

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  @kenhliu

  Did you try removing them from My Site ->Settings as described in the link @timethief provided above? You should be able to do it from there.

  But I’ve not disconnected those for you, so they should no longer appear in your sites list.

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  kenhliu · Member · Nov 23, 2017 at 11:26 am

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  @kokkieh

  I’ve tried removing from link before – it’s weird. Site count stayed same but sites weren’t showing on web. In the WordPress app however they were still there

  All sorted now, thanks!

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  kokkieh · Staff · Nov 23, 2017 at 1:16 pm

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  Happy to help :)