Need update regarding refund
-
Hi. I need an update regarding my refund request for a Premium upgrade that I recently requested a refund for. I requested it yesterday and still not yet reflected on my bank account today, it’s been more than 24 hours.
Any update would be helpful. Thanks!The blog I need help with is: (visible only to logged in users)
-
Hi there,
It can take up to ten business days for the refund to appear on your bank statement, and sometimes it can take even longer in the case of non-US banks. This is due to the processing times at the bank itself, so unfortunately not something we have any control over.
I can confirm that we’ve issued your refund on our end. If it’s not reflecting in your bank account after 10 business days, please contact your bank directly to follow up. If they ask for a ARN number at that point, let us know and we can email that to you.
-
Hello. I’d like to request for the ARN number I can provide my bank regarding this refund request. Thanks.
-
I’ve emailed you the ARN number. If you need further help, please follow up on the email.
-
Hi. It seems like my bank also says the refund has not been detected from their end. I’m getting worried that the transaction didn’t went through. Would you help me confirm that it did from WordPress’s end? As of now, it’s been 11 business days since my refund request. Please assist. Thanks.
-
Hi there,
We are limited in how we can help here in these public forums since that requires discussing details that are best held private. With this in mind, please reach out to our payments team directly by emailing them here; thanks!
- The topic ‘Need update regarding refund’ is closed to new replies.
WordPress.com Forums 