need woocommerce support

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  john82e6acefd8f · Member · Mar 31, 2021 at 10:57 pm

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  Can you help with an woocommerce problem, we may have 2 gateways functioning at once. Paypal and stripe. This is a complicated thing to explain can I get a chat, email ticket or some support vehicle that will give me a chance to explain adequately? We want to know how we can find if a balance from our sales is being held in stripe or woocommerce, we get our paypal funds okay. Who can we talk to?

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  justjennifer · Member · Apr 1, 2021 at 5:54 am

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  Hi there, for help with WooCommerce under the WordPress.com Business or Ecommerce Plan, or if your website is running the open source WordPress software on your own web hosting with a paid WooCommerce extension, you can open a ticket here> https://woocommerce.com/my-account/create-a-ticket/

  If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

  Best wishes