Needing help setting blog to private and contacting support

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  jlg001 · Member · Mar 20, 2021 at 1:09 pm

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  When I was a stupid teenager I had a blog where I wrote my entire life story, because I apparently didn’t know that was dangerous. Anyways, it’s been a while since I’ve been on that blog and I don’t remember the password, email address or anything else to access it. I don’t have any proof of ownership either. I saw on the support section that in that case “If there’s personal information on your blog, you may request that we set it to private so that search engines and users can’t access it”. My question is who do I contact? I can’t find any support email address. I really need this blog gone.

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  therefoiam · Member · Mar 21, 2021 at 1:04 pm

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  Hi @jlg001

  I have flagged your thread for staff. They will let you know how to contact them for further assistance

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  staff-totoro · Staff · Mar 22, 2021 at 2:26 am

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  Hi @jlg001

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

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  jlg001 · Member · Mar 22, 2021 at 2:36 am

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  Hello staff-totoro.

  I have tried filling that form but can’t send it without proof of ownership, which I don’t have. Now, my wish is to set the blog to private as I understand that I can’t be given access without proof. Is there an email address or anything that could help me contact the recovery team directly?

  Thank you for your help

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  aleone89 · Staff · Mar 22, 2021 at 10:35 am

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  Hello there,

  What is the URL of the blog exactly?

  Many thanks.

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  jlg001 · Member · Mar 22, 2021 at 1:43 pm

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  Hello @aleone89.

  Here is the link to the blog null.

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  jlg001 · Member · Mar 22, 2021 at 1:44 pm

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  I linked it wrong, here it is https://lesfanfictions.wordpress.com/

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  aleone89 · Staff · Mar 22, 2021 at 2:30 pm

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  Hello there,

  Ok, many thanks for that information.

  Just to double check – there is no way to access the email address connected to the WordPress.com account in relation to the site above?

  Many thanks.

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  jlg001 · Member · Mar 22, 2021 at 2:32 pm

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  Unfortunately no. I don’t even remember which email address I used, as this was so long ago. Thank you for your help

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  staff-doublebassd · Staff · Mar 22, 2021 at 4:35 pm

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  Hi there,

  Please reach out to the Account Recovery Team at passwordhelp@wordpress.com with what you shared with us and they’ll be happy to further assist you with this.

  Thanks,