Needs help and support

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  mehrabuddinkarimigmailcom · Member · Apr 16, 2022 at 7:54 am

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  Someone enter in my website Cpanel and remove index.php file from file manager and bring some changes in it.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Apr 16, 2022 at 8:19 am

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  Hi there,
  This is WordPress.com forum, It sounds like your website is using the open source WordPress software (from WordPress.org). Which means, WordPress.com staff are limited to access the file hosted elsewhere.
  To remove any confusion please have a look at the differences https://wordpress.com/support/com-vs-org/

  However, you can contact with your hosting provider support team who can provide help with the backup if they have.

  Thank you.

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  mohammadriyad · Member · Apr 16, 2022 at 8:28 am

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  Furthermore, you will find all the documentations for open source software at here https://wordpress.org/support/