netbanking

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  bim654 · Member · Jul 28, 2018 at 8:12 am

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  While upgrading, when clicked on Netbanking/paytm option, you get only an option to pay via Debit card.

  Cannot find an option to via netbanking or Paytm, although those options are mentioned on Checkout page.

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Jul 28, 2018 at 9:38 am

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  Hi there,

  Sorry for the inconvenience!

  Cannot find an option to via netbanking or Paytm, although those options are mentioned on Checkout page.

  Currently, you can only pay by “Visa”,”Master” or “Rupay” through that option “PayTM, I am answering you because I have tested it with my test account who’s currency is set to INR.

  I would also report this to the Happiness Engineer and Staff to change that title instead, it should show “PayTM” payment gateway because the netbanking is not showing up.

  
  @staff, please check the screenshot as I have taken from my testing account as it’s not showing NetBanking option.
  Screenshot: https://cldup.com/6ehVW2eADf.png

  Thanks!

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  bim654 · Member · Jul 28, 2018 at 1:50 pm

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  Even Paytm option is not showing up, the only option showing up is through debit cards.

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  gemmacevans · Member · Jul 28, 2018 at 4:59 pm

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  Hi bim654,

  Just to confirm — are you trying up upgrade while physically based in India or are you currently in a different country?

  If you let me know, I can look into this further.

  
  @vishalmukadam — thanks for the screenshot, I’ll double check on this with our payments team.

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  vishalmukadam · Member · Jul 29, 2018 at 7:40 am

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  @gemmacevans

  You’re welcome, that need to be fixed to avoid confusion.

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  vishalmukadam · Member · Jul 31, 2018 at 12:06 pm

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  Yay! @gemmacevans

  I just checked the page, now it has been fixed now I am able to see the “Netbanking & PayTM” options on the checkout page, thanks for forwarding the issue to payments team.
  Thanks so much!

  
  @bim654
  Now you can pay through PayTM wallet & Netbanking.

  Cheers! Happy Blogging!

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  gemmacevans · Member · Jul 31, 2018 at 1:14 pm

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  Hi vishalmukadam,

  You’re very welcome, thanks for reporting it. I was just about to reply and let you know this was fixed but you beat me to it :)

  
  @bim654 — feel free to reply here if you need any further help.

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  bim654 · Member · Aug 1, 2018 at 9:08 am

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  Yes, I can see the options now.

  Also, can you please let me know what difference does it make if Consumer or Business is selected?

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  gemmacevans · Member · Aug 1, 2018 at 11:09 am

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  Hi bim654,

  That’s great to hear! Selecting “Business” provides the option to enter a full address and tax details for reclaiming GST (Goods and Sales) tax — that information isn’t required when “Consumer” is selected.

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  bim654 · Member · Aug 1, 2018 at 6:47 pm

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  Thank you so much.