Network Error

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  mzirnsak · Member · Aug 2, 2018 at 1:09 am

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  Our customers are getting errors on our site trying to purchase products: ‘Error Establishing a database connection

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  staff-zara · Staff · Aug 2, 2018 at 1:19 am

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  Hello there, could you share your site address?

  However, from your error, it seems that your WordPress site is not hosted on WordPress.com. Perhaps you could post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

  https://wordpress.org/support/

  Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

  WordPress.com vs. WordPress.org

  Hope your issue gets fixed soon!

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  mzirnsak · Member · Aug 2, 2018 at 1:33 am

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  http://www.thepusharchery.com is the site link.

  Thanks for the help so far!

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  staff-zara · Staff · Aug 2, 2018 at 1:35 am

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  You’re welcome.

  Yes, your site is not hosted on WordPress.com but on Bluehost. Hope you’re able to get help from WordPress.org forum (https://wordpress.org/support/).

  Name Server: NS1.BLUEHOST.COM
  Name Server: NS2.BLUEHOST.COM