Never got a refund

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  mamab1805 · Member · Jun 19, 2020 at 3:25 pm

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  I have since March waited for my refund from WordPress and never got it. I checked my bank statements and there is no refund from WordPress. Please refund.

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  staff-blorbo · Staff · Jun 19, 2020 at 10:54 pm

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  The refund was sent on March 25.

  Since it was sent the same day as the charge, it may have been processed by your credit card provider as a reversal, meaning the original charge may have simply been removed.

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  mamab1805 · Member · Jun 20, 2020 at 6:20 am

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  I have gone through my bank statement and it only shows money going out of the account and never coming back in. The refund does not appear at all on my bank statement. Only the debited amount by wordpress

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  staff-mckluskey · Staff · Jun 20, 2020 at 8:31 am

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  I had a look and the refund was definitely processed.
  Please reach out to your bank and let them know these two numbers:

  ARN: 74492150086637002046463
ARN: 74492150086637000981679

  These should help them locate the refunds.