Never received a refund of $96

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  theoriatea · Member · Jun 13, 2020 at 5:22 am

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  Hi I received a confirmation email that $96.00 would be refunded within 7 to 10 days. However it’s been over a month now and I just checked my bank statement and it was never refunded. Could you advise when I will see the refund? Or how this will be resolved?

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  fstat · Staff · Jun 13, 2020 at 9:04 am

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  Hi there,

  You can provide your bank with the transaction ID that appears in the refund receipt to help them find the refund. You can see find the receipt in your Billings HIstory page:

  https://wordpress.com/me/purchases/billing