Never received refund

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  vosmng · Member · Mar 9, 2023 at 6:47 pm

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  I cancelled the subscription (£20.4) on 8 Feb, I never received my refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 10, 2023 at 10:23 am

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  Hi there!

  I’ve checked on our end and confirmed that the refund was issued from our end successfully. Your card issuer may have reversed the original payment instead of showing a separate transaction for the refund.

  Can you check if the original payment is still there in the updated statement? You can also contact your bank/card issuer and ask them about the status of the refund.

  Thanks!