Never received the refunded email
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Hello,
I purchased a domain and a wordpress.com site a week a ago and changed my mind. I understand that the domain cannot be refunded but I want the rest to be as I realised I don’t neet it. I clicked at the right place and was confirmed I should received an email but I never received it although I tried several times on several days.
Thanks for your help.
I don’t want to go pass the 30 day deadline.The blog I need help with is: (visible only to logged in users)
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Hi, it looks like you hadn’t completed cancellation. No worries, though. I’ve removed the Premium upgrade and refunded all but the domain. I’ve also sent an email receipt for that. Cheers!
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Hello and thank you. I saw that on my account but did not receive the receipt of the email ever. No problem though as I was able to print it.
But I did completed the cancellation and saw the quoted green message stating that an email was sent to me. I think you should check that emal issue for other users ! -
I’ve verified we’ve sent the email to you and was not rejected by your mail server. Can you search your mail for “wordpress”? In Google-based accounts you can search with “in:all wordpress” to search your trash / spam / social folders too. I hope that helps.
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Please I need to know if my refund is in process. How can I do that? I not receive the receipt of the email ever
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@reflexionesalternas – I see that we issued a refund for your Premium plan. It normally takes around a week for a refund to appear on your bank statement.
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