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Forums / New account unconfirmed but has taken email and username

New account unconfirmed but has taken email and username

  • Unknown's avatar
    skateykat · Member · Jan 11, 2015 at 11:03 pm
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    I signed up using the address ((email visible only to moderators and staff)). I did not receive a confirmation email. I cannot login to this account. I have tried resetting the password and doing account recovery. It becomes circular. 1. Login doesn’t work. 2. Password reset doesn’t recognize email. 3. Account recovery says email is already active. Try Password reset. 4. Repeat.

    I tried to sign up again using the information with which I set up the account because it has been taken by the original sign up that did not get confirmed.

    Nothing seems to work to activate this account.

    I have set up a blog under a similar name in this account. However, when I went to post, it showed the username of this account. This is totally unrelated and unacceptable. Removing that would require coding to which I don’t have access. Now I want to create the blog under the correct user name.

    Please help…soon.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    skateykat · Member · Jan 11, 2015 at 11:05 pm
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    [edit to this line]
    I tried to sign up again using the information with which I set up the account but it has been taken by the original sign up that did not get confirmed.

  • Unknown's avatar
    timethief · Member · Jan 11, 2015 at 11:05 pm
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    Please stop creating duplicate threads and return to https://en.forums.wordpress.com/topic/sign-up-is-not-working?replies=4#post-2204088 and post there only. This thread will be closed to prevent confusion.

  • Unknown's avatar
    skateykat · Member · Jan 12, 2015 at 6:23 am
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    Well, I am sorry. I cannot really figure out how to get back to that thread so thank you for the link. I couldn’t even find the Forums for the longest time and it was an accident when I finally did. It seems you try hard but somewhere along the line, your support isn’t always working very well. I certainly can’t figure out much.

  • Unknown's avatar
    gracejiyoung · Member · Jan 14, 2015 at 1:53 am
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    I’ve replied to you privately as well, so I will close this thread.

  • The topic ‘New account unconfirmed but has taken email and username’ is closed to new replies.

Tags

  • account recovery won't work
  • login won't work
  • password reset won't work

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 11 years
  • Latest reply from skateykat

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