New add-on domain unable to access wordpress log in

  • Unknown's avatar

    I purchased a new domain through my primary account with unlimited hosting. Assigned it as add on. It said wordpress installed successfully and sent an email with log in info for wordpress admin for the new domain. I click the link in email to log in, and it loads as a weird site with bluhost links and ad links to related stuff, no where to log in whatsoever and no dashboard or options or anything. I have no way to access my site or change it or log in to wordpress or anything, haven’t been able to. Go to healthonanchor.com if you need to see what I’m talking about. This all is in one day, is there some 24 hour activation period before these links start working or am I missing something else? The email says everything should work

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    It looks as though the website that you require assistance with is a self-hosted WordPress.org site rather than WordPress.com.

    This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

    If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

    Hopefully this helps!

    Cheers

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