new admin

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  shaypolka · Member · Feb 14, 2023 at 4:09 pm

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  hi
  i have a new client with this site
  i managed to log in and change a few things with the old admin but i cant add myself as a new admin,
  also now i tried to update WordPress and few plugins they had on the site and all the editing options are not available as it says this page isnt working and i dont know what to do :P,
  the site itself is working and is recognizes the old admin but not allow to do any thing :(

  Self-declared URL: https://events.adama-events.co.il/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  shaypolka · Member · Feb 15, 2023 at 12:04 am

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  can you cancel the last actions i made there so i can continue edit their site?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-95percentghost · Staff · Feb 15, 2023 at 10:09 am

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  Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site http://events.adama-events.co.il/ is hosted with another platform if I understand correctly? If so, were you intending to post to the WordPress.org forums at this link just below?
  https://wordpress.org/support/forums/

  I’m unfortunately unable to check or revert any recent actions on the site, as it isn’t connected to our system here on WordPress.com. However if you would want us to have that sort of access, to provide daily backups that can be used to undo such changes, and our 24/7 support service (among other things), you could of course migrate over from your current host and use our Business plan! We have information about all that it offers here:
  https://en.support.wordpress.com/plan-features/business-plan/

  You can even migrate your site in on the Business plan, plugins and theme included – we have a guide for it here:
  https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

  Of course, if you’d prefer not to migrate, our sibling plugin Jetpack provides downtime monitoring for free, and you can also purchase the Jetpack backup services too as part of the Jetpack Security package:
  https://jetpack.com/features/security/

  Let us know if you have any questions about them!