New admin gets no access to all blogs
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The old email for the blog is not in use anymore. When a new admin was assigned with full access, he had no access to all blogs on the account and the contact page is not forwarding to the new email.
We also can’t update to the new email across all blogs as the email is denied as “already in use”.In addition, it’s no longer possible to download a backup since backups are now sent to the old email.
The new interface has really ruined wordpress. We don’t like it at all and wish there was an option to select the classic one.
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What I post below has nothing to do with the new interface. It is the way it has always been.
Companies, organizations and groups of any kind do not own blogs. They are owned by the username account that registered them under the email address they provided.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by WordPress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
You can update your email address here https://wordpress.com/me at any time.
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordThere is only one means of account recovery.
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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Hi there,
What site/account are you trying to access? If you’re referring to palestineisraelconflict.wordpress.com in this administration01 account, it looks like you successfully changed the email address ten minutes after creating this thread.
Let us know if you still need help with this.
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