New and returning customer information.

  • Unknown's avatar
    deane111 · Member ·

    Hi I have looked everywhere for a way to contact for help but it just keeps sending me here, can someone please give me a contact email or number?
    Thanks

  • deancroyal · Staff ·

    Hi there – You are reaching the free forums support because you don’t currently have any sites listed on your account, and no paid upgrades. We do not offer phone support, and email support is a feature of accounts using paid upgrades.

    If you have or had sites and or paid upgrades, let us know the site URLs and we can use those to try to help you further.

    Just as important, since you have our attention here, what is it we can help you with?

  • Unknown's avatar
    deane111 · Member ·

    Hello, thanks. We have a site bestcargiveaways.com
    Basically before woo update a few months ago we could view each product and down the bottom of the page where all the order details were there was 2 extra bit of info “new customers” and “returning customers” this was very useful for us to monitor how each product was performing. This has now gone and we cannot accurately get the information per product. I have a picture of the place I mean but cannot upload it here.

    Thank you

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

  • The topic ‘New and returning customer information.’ is closed to new replies.