New Barcode in Two step authentification
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I have a new phone, but the number didn’t change. I downloaded the Authentification-App again and wanted to set it up, but I can’t. I don’t know where I can find the barcode? Please help me. I still have a couple of back up codes left, but I want to use my phone instead of the back up codes.
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Have you tried using the support docs searchbox at https://support.wordpress.com/?
Search string https://en.support.wordpress.com/?s=two+step+authentication
Results https://en.support.wordpress.com/security/two-step-authentication/Moving to a New Device https://en.support.wordpress.com/security/two-step-authentication/#moving-to-a-new-device
If you aren’t successful, type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thx, I already figured it out. Because I had some back up codes I could disable the two step authentification and coul enable it on the new device.
:)
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