New Blog Post Publishes BLANK

  • Unknown's avatar
    rkdandelion · Member ·

    This seems to be a common theme… I wrote a post today and it published BLANK.

    I have cleared my cache. I am using the latest Chrome I have “force refreshed” my browser. I do not have ad blockers.

    The post appeared correct. I attached several pictures and it was looking great.

    I hit publish…
    It…published…BLANK.
    Nothing in “history” to restore – though it shows I loaded pictures.

    Forums seem LITTERED with the same issue yet Support doesn’t feel there is one when I talk to them.

    How do I get my post to load correctly? Because this has happened to me before and I’m tired of this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there since you mentioned that you already spoke to support directly, it would be best to continue with them via Live Chat if you are still encountering this issue. You can access Live Chat when you have a paid WordPressdotcom upgrade.

    One thing that might help to know is how you are writing and publishing your posts. Are you writing online in a web browser or in the WP app? If in a web browser, which one? Are you writing in the MY SITES Editor or the WP Admin Editor ? Are you using the Classic Editor interface or the new Block Editor?

    If you are using a web browser, I’d also suggest going through our troubleshooting guide here: https://en.support.wordpress.com/browser-issues/ specifically making sure that both javascript and 3rd party cookies are enabled.

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