New changes won't save
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Hi
I’m using a visual editor (king composer) on a custom theme and am having a consistent and very frustrating experience where every time I make changes (via the admin panel) to the back end of the website, once I click update, those changes are gone and the page reverts back to a previous save.
Sometimes, occasionally, a new change will actually stick. But i’m not sure why that happens. Also, editing the theme directly is always successful too.
It appears that just when i’m using the visual editor the changes are not saved. I have tried removing all my plugins and reinstalling each one at a time and it appears that the kingcomposer editor is the source of the problem. However, I can’t remove this plugin without wiping all the work done so far.
From other forums, it appears that this is a problem associated with wordpress.com hosting rather than other forms of hosting. Does anyone have any advice at all??
p.s. I have tried emptying my cache multiple times. Sometimes it works and I will be able to add a portion of text and it actually save but 90%+ it doesn’t work.
The blog I need help with is: (visible only to logged in users)
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Hi there!
I see that this has been added with tag Modlook, so staff should be following up with you here soon.
Please be paitent as they reply :)
Cheers!
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Hi there,
It looks like you’ve already received help with this via live chat. In future, please always use the contact form at https://wordpress.com/help/contact if you need help with your Business Plan site, as the volunteers in this forum do not have access to the necessary tools to help you. That link will direct you to live chat, or to priority email support if chat is unavailable.
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