new content-mail
-
When someone follows your site, each time you publish new content on your blog they receive an update via email. But now they don’t even if I didn’t change the settings… Can you please help me?
The blog I need help with is: (visible only to logged in users)
-
You do not control when those who subscribe to your posts receive updates. They control that setting.
All that’s required to follow any blog hosted by wordpress.COM is exactly what you were required to provide to register here, and that is a valid email address that the published posts can be sent to.
Here subscribers control their own subscriptions and frequency of receipt of posts from sites they subscribe to. We cannot act on their behalf. More to the point is the fact that when email addresses are submitted for the purpose of receiving blog updates that is the only purpose they can be used for.
You can set up email subscriptions here > Appearance > Widgets > Follow Blog Widget by using this guide > http://en.support.wordpress.com/widgets/follow-blog-widget/
Widgets can be configured to appear only on certain pages (or be hidden on certain pages) by clicking on the Visibility button.
-
See what Staff said here please:
But now they don’t even if I didn’t change the settings… Can you please help me?
Ask them to click the “manage subscriptions” link at the bottom of one of the old emails. Then on the webpage that appears, click on “settings” and make sure that “block all emails from WordPress.com” is not checked. https://en.forums.wordpress.com/topic/email-to-my-followers-stopped?replies=5#post-2552242
Other checks your followers can make include:
looking in their email client spam filters;
and, if they use gmail or google apps they can consult these guides:
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/gmail-issues/If they are not successful, and they have wordpress.com accounts they will need to login and communicate with Staff in this thread.
-
P.S. Note that after they post into this thread they must type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
-
But it’s all ok. So there is an other problem… Normally they receive an email but now they don’t (the last two posts)…
-
Hi @jolienjanssenssite, can you have them join this thread? We can look at their account to see why they aren’t receiving the email.
- The topic ‘new content-mail’ is closed to new replies.
WordPress.com Forums 