New Credit card entered

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  joecorcoran2012 · Member · Feb 5, 2017 at 5:00 pm

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  I have added a new card. The other one expired. Please confirm how I know if account is still active? Think I need someone from wordpress to confirm….

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 6, 2017 at 4:58 pm

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  Hi there,

  I checked your account and there are no active subscriptions. Is there a plan or a domain that you were wanting to renew? Let me know what that subscription is and I can see what we can do to assist in getting it back for you.

  Thanks!

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  joecorcoran2012 · Member · Mar 4, 2017 at 2:41 pm

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  Hi Darnell- I just have a few wordpress sites including tonylovestina.com, joecorcoran.info, thegoodmother.com, and joesjourney.com
  Want to make sure they all remain active. Can you check my account and see if I have a valid card on file (I entered new info but then got subsequent emails again, about my domain expiring) Just don’t want my sites to go down.
  Thank you
  Joe Corcoran
  (email visible only to moderators and staff)

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  kokkieh · Staff · Mar 4, 2017 at 5:48 pm

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  Hi Joe,

  None of those domains you mentioned are registered with us. joecorcoran.info appears to be mapped to a site here by the username, karencellini, but it’s not pointed to our servers.

  joecorcoran.info appears to be registered with Enom.com, and the other three are all three registered with NameCheap.com, so those are the companies you need to pay for renewal of the domains. I can’t see who the hosting providers are for the sites at those domains.

  This account you’re using to post here, joecorcoran2012, does not own any upgrades on WordPress.com, as Darnell said before.

  At what email address are you getting notifications for a domain that’s expiring?