new domain blocked from firewall

  • Unknown's avatar
    armik93 · Member ·

    My domain is new and my customer from the corporate world can’t open it because of their Firewall blocking. It seems it does that because it is a new website. Will it be possible that connect my website domain with a general domain you have? e.g. wordpress.com/collabfabrik

    Site: https://collabfabrik.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    zigzagboogaaloo · Member ·

    Hello there,

    Hope all is well with you!

    Thank you for reaching out to us regarding your new domain.

    It appears that your Domain is currently registered with GoDaddy and your site is hosted with Bluehost.com. I would love to help however as your site is hosted with a different self-hosting platform which functions differently than what we offer on our managed WordPress services.

    I highly recommend that you reach out to the respective Bluehost Support for the needed guidance on your site.

    Here is the link to help get you in touch with them.

    https://www.bluehost.com/contact

    Please do let us know if you have any additional questions, we are more than happy to help!

    Stay safe.

    Max.

  • Unknown's avatar
    armik93 · Member ·

    thanks a lot for the reply!

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