New domain name – transfer
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Hi there,
My domain name expired and so I had to purchase a different one. How do I transfer it to the new one (www.by-babette.com)
I used to login at http://www.bybabette.com/wp-login.php but this doesn’t work anymore because the domain is gone… let me know!Thanks
Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Unknown -
It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.
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