New IOS update has negatively impacted the Classic Editor

  • Unknown's avatar
    akimel · Member ·

    I am a dinosaur who uses the classic editor. This morning I updated IOS on my iPad. As a result, I am no longer able to either add images to my blog articles or switch from the visual mode to HTML code mode. Obviously, this is a real pain in the neck. My browser is Safari.

    I’d bring this unfortunate change to the WordPress.com software engineers. I hope they will investigate and correct the problem ASAP. TIA.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    akimel · Member ·

    I forgot to mention that the update is IOS 26.0.1.

  • robertghetau · Staff ·

    Hi there,

    Dinosaur or human, we love seeing folks using WordPress for their sites, so thank you for reporting this!

    I’ve tried to replicate this locally; however, using the same iOS version and Safari, I’m unable to just yet. I was wondering if you’re experiencing the same issues after clearing the browser cache or while using Google Chrome. Also, does this remain a problem if you’re trying this on the iPhone too?

    Lastly, could you please share a recording of how this manifests on your end?

    Best,

  • Unknown's avatar
    akimel · Member ·

    Thank you, Robert. I’ve been at this long enough to know that I need to empty the browser cache, but the thought just didn’t cross my mind yesterday. I emptied the cache this morning. Restarted my iPad, and everything now seems to be hunky dory. Thanks for pointing me to the obvious solution that I overlooked!

  • Unknown's avatar
    elcristofue · Member ·

    I’m really glad to hear that clearing the cache solved the issue! You’re very welcome, @akimel. We’re always happy to help.

    I also wanted to mention that since you’re on a paid plan, you can contact us directly from your dashboard whenever you need help. You can check out this guide for details:

    https://wordpress.com/support/help-support-options/#how-to-contact-us

    If you prefer, you can also email us at help@wordpress.com, and we’ll be happy to continue helping you privately from there.

    If you have any other questions or need more help, don’t hesitate to reach out. Wishing you a wonderful day ahead! 😊

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