New laptop

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  terispad · Member · Sep 18, 2020 at 1:34 pm

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  For some reason my passwords are not working on my new MacBook, yet it works on my iPad. I’d prefer to use my MacBook for business. Can you help? It keeps telling me there is no username or email such as mine.
  Thanks

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  supernovia · Staff · Sep 18, 2020 at 9:56 pm

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  Hi @terispad, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/