New menu not showing

• 

  eirinitsirvouli · Member · Jul 15, 2020 at 7:41 am

  • Copy link
  • Add topic to favorites

  Hi all!

  I have updated the menu structure (some rearrangements and a new page) but the changes are not shown in my website, unless I visit it from the dashboard. The page is public, added to the menu and the right menu is selected. Anyone that has faced a similar problem and has any tips?

  I appreciate your help!

  Thanks!

• 

  staff-mckluskey · Staff · Jul 15, 2020 at 12:38 pm

  • Copy link

  Hi there!

  What’s the address of the site you’re working on?
  Have you made sure that you saved the changes in the customizer, instead of saving a draft?

  

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

• 

  eirinitsirvouli · Member · Jul 15, 2020 at 5:31 pm

  • Copy link

  Hi!

  Thanks for the reply! The website is http://greekc.org/
  The page seems to be public, not a draft or private.

  Thanks once again!

• 

  staff-blorbo · Staff · Jul 15, 2020 at 6:17 pm

  • Copy link

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.