New name server: error message

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  cedriclimani · Member · Aug 9, 2017 at 2:01 pm

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  Hello,

  I am not allowed to transfer my domain (cedriclimani.com) right now. So I followed those steps:
  https://en.support.wordpress.com/move-domain/change-name-servers/#finding-out-your-new-name-server

  But when I try to save the new name servers (DNS received from my host site), I receive this message : Uknown REST API HTTP code

  Can you please help me ?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 10, 2017 at 10:05 am

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  Hi there,

  Can you please try clearing your browser cache and see if that helps? If not, please give me the DNS records/name servers you’re trying to add, and I can see if I’m able to add them from my end.

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  kokkieh · Staff · Aug 10, 2017 at 10:09 am

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  I just took another look at your domain, and it appears to still be cancelled. I’ve emailed our registrar to try and get it back for you. I’ll let you know as soon as they reply.

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  cedriclimani · Member · Aug 10, 2017 at 1:54 pm

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  Hi Kokkieh,

  I cleand my browser cash and tried again. Same error message as before : Uknown REST API HTTP code

  Here are the DNS name servers:
  ns1.lwsdns.com
  ns2.lwsdns.com

  First option for me : transfer my domaine. 2nd option : changing the DNS.

  Thanks.

  Regards,

  Cedric.

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  kokkieh · Staff · Aug 10, 2017 at 4:41 pm

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  The reason you cannot change the DNS is because your domain was cancelled, as I explained above.

  Our registrar has now restored your domain and I’ve added those name servers for you. Please allow them a few hours to update.

  If you want to transfer your domain, you can follow the instructions here:

  Transfer a Domain to Another Registrar