new owner

  • Unknown's avatar
    canterequipment · Member ·

    Hi!

    My website example.nl has a new owner. She is allready connected to Jetpack. I have a backup subscription but she needs to take that over.

    My subscription is kind of a mess.
    Primary site example2.nl (which doesn’t exist anymore)
    Web address http://example3.nl (which also has a new owner with their own connection)

    When I go to purchases I see my monthly subscription for example.nl
    I tried to cancel that subscription but that is not possible because I am not connected.

    So how do I cancel my subscription so the new owner can have their own?

    Thanx!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here?

    Contact Support

    The Jetpack team will be able to help you with moving your connection to the new site owner. Hope this helps point you in the right direction!

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