New Page Created with Elementor

  • Unknown's avatar
    dwaynedmjohnsonca · Member ·

    Hi There,

    I am not technologically savvy… and need help. I created a new page countless times for a Portfolio page, however, on each page I have created once I’ve completed it I cannot see a live preview. It goes to a page that says ‘Nothing found here…. trying searching’
    When I go back to edit the page Elementor will not load and an error occurs asking to debug in safe mode. I’ve tried following. the different steps and nothing seems to work. Please help

  • kokkieh · Staff ·

    Hi there,

    You have a WordPress.com site with us, https://dmjohnson329053765.wordpress.com, but that site is on our free plan and isn’t using Elementor – using Elementor on WordPress.com requires our Business Plan.

    This tells me you’re working on another site not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

    Please contact support for the Elementor plugin directly for help with this.

    https://elementor.com/support/

    General support for your version of WordPress is provided at https://wordpress.org/support/forums/

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