New patient

  • Unknown's avatar
    ktaylorphotography2 · Member ·

    hi! i have y site through showit but they partner with you for their blog. i am trying to set up yoast premium i already bought it and now i can’t download it. there simply isn’t an option on the plugin part of my wordpress account. also i had to create this because it said i don’t have a wordpress account? i’m very confused and just need to get this figured out asap

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hey there, actually we’re not partnered with Showit. They may be using the free WordPress code, but that is separate from our services. Can you contact their support?

    Any accounts with us would be separate from accounts you set up with their WordPress installation. Here’s the difference between the free code and our services:
    https://wordpress.com/support/com-vs-org/#overview-of-options

    And as far as I’m aware, Showit is a separate service that also uses the code, so their service will likely have its own support. Hoping this helps!

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